Download the DJI Store app and be the first to experience the obstacle sensing of DJI virtually. [Download the App](https://store.dji.com/pages/app?utm_source=OfficialSite_tips&utm_medium=ceiling&utm_campaign=app_download) ### FAQ #### General **DJI Mimo App** **Remote Control With Watch** **Battery** **Bluetooth Connectivity** **Accessories** #### DJI OM Multifunctional Module **DockKit Tracking** ### General **What improvements does Osmo Mobile 8 offer compared with Osmo Mobile 7/7P?** Osmo Mobile 8 has been upgraded in several areas, including the following: 1. The pan axis supports 360° unlimited rotation, providing greater flexibility for panoramic recording and intelligent tracking. 2. The DJI OM Multifunctional Module now supports pet tracking (cats and dogs only). 3. You can tilt the pan axis forward to capture low-angle shots while holding the gimbal in the standard grip. 4. The gimbal supports direct phone connection* to enable native camera tracking, with a new pan axis function status indicator for real-time tracking feedback. Compatible with Apple DockKit, it provides intelligent tracking in more than 200 iOS applications, covering a wide range of shooting scenarios. 5. The optimized magnetic phone clamp offers a more secure grip on your phone. 6. The roll axis is equipped with an Output Port (USB-C) to charge your phone. 7. The roll axis provides a Counterweight Mounting Hole, allowing you to add counterweights for better balance when using smartphones with large camera lens modules or additional accessories. * Please visit the official DJI website for the full [smartphone compatibility list](https://terra-1-g.djicdn.com/851d20f7b9f64838a34cd02351370894/OM%20Series%20Smartphone%20Compatibility%20List/DJI_OSMO_MOBILE%20SE_6_7_7P_8%20Mobile_Compatibility_List_EN.pdf). **Which smartphones are compatible?** Osmo Mobile 8 is compatible with most smartphones on the market. It is recommended to use smartphones with a width of 67-84 mm, thickness of 6.9-10 mm, and weight of 170-300 g. Please visit the official DJI website for the full [smartphone compatibility list](https://terra-1-g.djicdn.com/851d20f7b9f64838a34cd02351370894/OM%20Series%20Smartphone%20Compatibility%20List/DJI_OSMO_MOBILE%20SE_6_7_7P_8%20Mobile_Compatibility_List_EN.pdf). **How do I forget an Osmo Mobile 8 that has been connected to my smartphone via Bluetooth?** 1. Forget "OM8-XXXXXX" in the Bluetooth settings of your smartphone. 2. Press and hold the shutter/record button, switch button, and trigger simultaneously for two seconds to forget the connected device. **What is the magnetic force?** The magnetic force of Osmo Mobile 8 is approximately 40 Newtons, which is strong enough to hold an object equivalent to the weight of two 2-liter soda bottles. This ensures a secure attachment for smartphones. **Will the magnetic feature interfere with or affect my smartphone or other items?** Osmo Mobile 8 uses a special closed-loop magnetic design that does not affect the performance of the attached smartphone. However, some smartphones may prompt for calibration due to the compass orientation after mounting. Simply follow the on-screen instructions on your smartphone for calibration to resume normal use. The magnetic design may influence other magnetic-sensitive products. Do not place Osmo Mobile 8 near bank cards, pacemakers, RAM chips, hard drives, and similar items. **When my smartphone is mounted on the gimbal and using a wide-angle camera, will the gimbal appear in the camera view? If so, what should I do?** Due to the layout of wide-angle lenses and/or irregular smartphone sizes, some users may see the gimbal in their camera view when using a wide-angle camera. You can try the following: Adjust the position of the magnetic phone clamp by moving it away from the camera until the gimbal is not visible in the camera view. **What should I do if the camera view is tilted after the gimbal is powered on?** 1. Check if the magnetic phone clamp is correctly aligned with the gimbal's magnetic attachment area. 2. Check if the magnetic phone clamp is attached approximately to the middle of the smartphone. 3. If the issue still exists, perform gimbal auto-calibration and horizontal gimbal adjustment in the DJI Mimo app. **Does Osmo Mobile 8 require balancing before use?** No. Due to its powerful motors, accurate balancing is not needed for Osmo Mobile 8. When using the magnetic phone clamp, simply attach it approximately to the middle of the smartphone. If you are using a smartphone with a large camera lens module or additional accessories that may cause imbalance, you can attach counterweights to the roll axis mounting hole to help balance the gimbal. **How do I activate tracking with the gimbal?** There are five ways to activate tracking with the gimbal: 1. Multifunctional Module + Other Camera Apps: Single-press the trigger or use a specific hand gesture to initiate smart tracking. 2. DJI Mimo Only: Single-press the trigger to initiate ActiveTrack. 3. DJI Mimo Only: Enable Smart Capture and tap a detection box in the camera view to initiate ActiveTrack. 4. DJI Mimo Only: Directly draw a box around your subject on the screen to initiate ActiveTrack. 5. DJI Mimo Only: Enable Gesture Control and use a specific gesture to initiate ActiveTrack. **Is the gimbal waterproof?** No. **Can I use the magnetic phone clamp with my phone case on?** Yes, as long as the combined thickness of the smartphone and the case does not exceed 10 mm. **What are the mode icons on the status panel of the gimbal?** The top-left icon is the system status indicator, and the bottom-left icon is the battery level indicator. The icons on the right represent different gimbal modes: PTF, PF, FPV, and SpinShot.